Phoenix Indian Medical Center

I would give one star, except the doctor who ended up seeing us was great. The staff is awful. I took my youngest. They denied seeing her before and claimed I couldn't prove decendancy. This time, I brought what they said I needed. They turned me down again! I have been seen here and received awful service for 20 years. I only was here because my work decided to wait to have my insurance kick in. Every person we talked to, in the STAR clinic, records, and benefits are obviously cold people and didn't care a 3 year old was miserable. The only people who acted like they cared was in the ER and they and the pharmacy had us on the way in no time. We were there for 2 hours just trying to talk to people and how ridiculous they were being. When I don't think they can go lower, they know how to stoop further. The lady with the drawn in eyebrows at the Star clinic was particularly rude. She was probably the one who answered the phone when I called beforehand and didn't answer my question, but stated "we just opened."