Ramada Glendale

The place does not look very clean, the transition from carpet to tile just showed a ragged edge of carpet, no cover strip. Management is not very friendly. They falsely advertise as pet friendly, but upon check-in they made it abundantly clear that no pets were welcome. I think this might be because they have their own "pets" - we were just there this last weekend and found a live BED BUG on the sheet. We ended up checking out in the middle of the night, because I refuse to sleep with bed bugs. And they will not refund my money or return my calls, or even answer my phone calls now. Worst customer service I have ever encountered.