T-Mobile

I lost my S8 Active on the side of the road and 3 days later an employee from this facility found me on one of my social media accounts asking if I lost my phone. I replied that I did and drove to this store the following morning to pick it up. Diana and her team made a tremendous effort trying to find out who my phone belonged too and how to get a hold of me. Which isn't easy considering all my accounts are private. They used their resources that they knew that they could use to their advantage to get a hold of me and I'm extremely greatful for their effort and team work.

They dont help with anything other than taking your money. If you have a problem they will tell you they cant help you and to call 611. If they have to actually work then its too much. Just call 611. T mobile stores are useless now. You can do everything online and over the phone. Whats the point of having stores if your services to your customers is so limited that it is borderline useless. I have been a customer for almost 10 years and have 5 lines. Great way to treat loyal customers. What a waste of time going into the store.