Very unhappy with billing department. I've been overbilled and they refuse to respond to me or correct it. I've sent numerous emails identifying the estimate they provided and what was agreed to and I get no response. I'm now forced to dispute the charge with my credit card company. Their techs were helpful, competent, and all-around great to work with. Unfortunately the billing department ruins the experience.
Very unhappy with billing department. I've been overbilled and they refuse to respond to me or correct it. I've sent numerous emails identifying the estimate they provided and what was agreed to and I get no response. I'm now forced to dispute the charge with my credit card company. Their techs were helpful, competent, and all-around great to work with. Unfortunately the billing department ruins the experience.