I have gone in 2 times in a month and 3 weeks to the office located in show low to check on my social security card and the first time I went in they said they were waiting on a paper from me so I went back that same day and turned it in. A month later I go in to see the status and the woman in charge of my case hasn't done anything with my info so pissed but calm I tell them that I understand so they say they are going to call me if they can't find my paper work. I leave and go back three weeks later and the lady tells me that my information was barley sent 11 days ago and I'm like really????? If there was another place I could go or another person to have done the process I I would have done it in a heartbeat.
I went in during the hours they were supposed to be open but door was locked. There were several people standing around outside, but everyone left after half an hour. There was no explanation why it was closed or when it would be back open. It took 3 trips to find someone to talk to, then I was given incorrect information about signing up for Medicare. Took me weeks and many hours on phone to reverse their mistake. I was not pleased with this office and the unprofessional way it was run.