I have mixed review for the company. While the work they have completed appears to meet standards, their communication is sub-par. The company was quick to tell me when they needed additional funds for additional tile, "to meet code", but when it comes to meeting the time commitment they quoted they failed. They did not contact me to tell me they would need an additional day, or in-fact, that they would not be working the weekend.
1. Work = Acceptable
2. Quote = Fair
3. Communication = Fair
Update, company did come out and complete the work and received a call from the owner. I appreciated his response to my complaint and taking ownership for the communication gap and getting the work done in a professional manner. I would use them again.
I have mixed review for the company. While the work they have completed appears to meet standards, their communication is sub-par. The company was quick to tell me when they needed additional funds for additional tile, "to meet code", but when it comes to meeting the time commitment they quoted they failed. They did not contact me to tell me they would need an additional day, or in-fact, that they would not be working the weekend. 1. Work = Acceptable 2. Quote = Fair 3. Communication = Fair Update, company did come out and complete the work and received a call from the owner. I appreciated his response to my complaint and taking ownership for the communication gap and getting the work done in a professional manner. I would use them again.