Twin Peaks Veterinary Center

Stay away from this clinic! We have had nothing but problems with our animals and Twin Peaks. The office staff is disorganized and rude. The vets are okay but first you have to get through the uninterested and uncaring front desk and office manager. We have had so many problems that I will try to be short in my descriptions. I will start with the latest. We took our dog in regarding his teeth as he had distemper as a puppy and his teeth are bad. This is the second time by the way. We asked for a specific doctor because we had had good luck with him and one of our cats. The front office asked why our dog was being brought in and when told, did not let us know that this vet did not "do teeth" and suggest a vet who did. So in we go and $200+ later, we have antibiotics and a follow-up appointment, which we have since cancelled. When we took our dog to another vet, she said that Twin Peaks should not have charged us over $100 for the meds but written a script so that we could get them at a pharmacy for a fraction of the cost. The first time we took him in for his teeth, they told us surgery was needed and to bring him in the next morning. They kept him all day and didn't do surgery until that evening. We were told he would be home by noon. We got him at about 7:30pm that night. It wouldn't have been so bad except that all of our animals are rescues and he is a nervous dog. You don't keep a nervous dog all day when you know you won't be doing surgery until that evening. It's just cruel. Although there are many other things this clinic has done wrong, the only other one I will talk about is our cat who went in for a annual visit and vaccinations. We told them they were missing a vaccination and they told us we were wrong. After taking him home, we looked at our records and found we were correct. We called them and their response was that errors are made sometimes. Are they kidding me?!!!!! All the vet had to do was look at the records to see she was wrong but didn't bother. So off we go to the clinic to get the last vaccination. When I mentioned the error we were put off like it was no big deal. When I rescued this cat, his head was bashed in and his eyeball was barely in the socket. He is also a nervous animal around women and at the vets office. Again, it was cruel to put him through that. My list goes on and on. Please think twice before trusting them to care for your animals. Your babies are not important to this animal factory. If this review stops just one person from seeing them then I have saved one person from heartache for their animal(s). Please take warning!